Relief.Recovery.Renewal.

 
 
 
 
  
 
Excellent4.6233 reviews
 
4.6
 
Excellent233 reviews
 
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 Posted on Google  
 
  
 
 
 Joanne Berry 
 
0 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Always a high spot in my day, great staff, overall great team!
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Raquel M. 
 
1 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
 
I would like to start by acknowledging that the office staff was very kind and professional. Unfortunately, my experience with Dr. Prakash during my first new-patient visit was extremely disappointing and fell far short of my expectations.

After waiting an hour to be seen, I was disappointed that my appointment lasted less than 10 minutes. I had provided recent medical records and laboratory results to the medical assistant prior, yet it was very apparent that these had not been reviewed before my visit. I expected a new-patient appointment to involve a thorough review of my medical history and concerns, but that was not my experience.

What particularly bothered me was that, after approximately two minutes of interaction, Dr. Prakash asked whether I needed a Spanish interpreter. I was taken aback by this assumption, especially when she heard me speak perfect English to her already. I was born and raised in the US, speak English fluently, and is my preferred language. Making assumptions about a patient’s language needs based on their name or appearance, rather than taking the time to ask about their preferences, can feel profiling and is not an appropriate way to establish a trusting patient-provider relationship. The medical assistant would have known if I needed an interpreter beforehand.

I also found her demeanor toward my symptoms dismissive. She shrugged her shoulders several times when I was discussing my concerns, which left me feeling as though my symptoms were not being taken seriously. She spoke extremely quickly and with a heavy accent, and at times, I genuinely could not tell whether she was addressing me or speaking to her AI transcription software. I left feeling unheard, dismissed, and questioning whether my concerns had been given the attention they deserved.

As a new patient, I expected to feel welcomed, respected, and confident in my provider’s willingness to listen and understand my concerns. Instead, I left feeling disappointed and dissatisfied with the entire experience.

After reading the many positive reviews, I had high expectations for this appointment. Unfortunately, my experience was FAR from positive. While I appreciate the kindness and professionalism of the office staff, my interaction with Dr. Prakash has left me with NO desire to return. I hope this feedback is taken seriously, as patients deserve to feel heard, respected, and properly evaluated during their visits.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Israelit Jai 
 
1 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Exceptional staff!
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 pamela thompson 
 
1 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Dr Prakash her medical assistants and office staff are amazing.   Friendly, answers questions and she healed me as long as I did what I was told.  Highly recommend if you are in need of the BEST rheumatologist.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Michelle T 
 
4 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Scheduled my daughter an appointment a month ago. I provided active insurance at that time. They text me on a Friday after 5 to tell me they are no longer in network. They would’ve known this way before 2 days before my appointment on Monday. Then refuse to let her be seen as a self pay cash patient. Who refuses cash very in professional system they have..
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Denise S 
 
9 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
 
I can’t say enough about my first visit to this practice. I previously had a rheumatologist in Ohio. I didn’t realize how little they cared until I went to Dr. Prakash and her staff. I felt it was the most thorough exam I’ve had since my diagnoses. She will work with me to get the medicines that give me the best outcome. She also understands that Medicare has its challenges and works through it.
I really feel I will get the best care!
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Tami Rabin 
 
13 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Dr. Singh is the most amazing Dr.I have ever had.  As a nurse myself, I have worked with many doctors.  Dr. Singh has the brains of a doctor, heart of a nurse!  She is an true angel in diguise.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Stacey 
 
19 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Best care you will find anywhere.  When I say they saved my life, I mean it. Because they ordered bloodwork and something was found in my blood work that needed attention immediately, they called me over and over until i picked my phone. They let me know that I need To go to the ER immediately. Because I got that phone call, and because I went to the emergency room, they found something that needed surgery immediately. I cannot think, rheumatology care associates enough for saving my life. If you need a Rheumatologist, look no further. They really care about you.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Jen Dwan 
 
31 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
 
They truly care about their patients
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Kissie Rivera Andino 
 
36 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Easy to get a quick appointment.  Everyone is friendly. They are upfront if they think insurance won't pay for a specific item. Good and clean place
  
 
 
 
 
 
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